Frequently Asked Questions

Below are some of the most common questions we get from our customers. If your question is not answered below, please contact us at (215) 568-3131 for additional help.

General Questions

We do not offer on-site parking but there are many garages within walking distance as well as on-street parking. The closest garages are the Midtown Parking Garage (Union League) right next door and LAZ Parking Ltd at 15th and Sansom.
We do not, we are an all ages venue!
Casual attire, please no tank tops or flip flops.
There is limited seating available for each show, if space is available then walk-ins are accepted but will need to pay a cover charge. Your cover charge pays for the band.
Sets run for approximately 60 minutes.

Reservation & Ticketing Questions

All sales are final. However, Chris’ Jazz Café will allow changes of reservation / arrival times, show / set times and ticket exchanges for another performance when contacted THREE (3) DAYS prior to event if the exchanged time / date is available. Chris’ will also allow a venue credit to be used by the customer for a future purchase when contacted PRIOR to the date of ticketed event.
Each set may have its own combination of Dinner & Show seating and/or Festival/General Admission seating tickets. High-profile performances and weekend sets will often have only Dinner & Show seating without the option for Festival/General Admission seating.
  • For sets that have Dinner & Show seating, you can choose your seating time so that you can arrive in advance of the show and enjoy dinner & drinks (see question below).
  • For sets that have Festival/General Admission seating ticketing, your festival seating ticket will guarantee you a seat and you are free to sit anywhere in the social bar area based on a "first come, first seating" basis (see question below).
Festival seating is our general admission ticket and is available for some sets. The entire venue or a portion of the venue may be designated for festival seating. These tickets will guarantee you a seat and you are free to sit anywhere in the venue based on a "first come, first seated" basis. This means that depending on your time of arrival and the popularity of the show, you may end up sitting at a Premier table, Standard table or in the Cocktail & Bar Area.
Yes, you will have dinner and enjoy the music in the same seat.
No, a single ticket purchase is always for a single set. However, subject to seating availability you may have options to attend both sets:
  • If you are purchasing tickets in advance, you can guarantee seating by purchasing a second ticket for the other set. As many shows sell out, this is the only way to ensure access to both sets for shows in high demand.
  • If you've walked-in for a set and paid a cover charge, then you can stay for the second set by paying a second cover charge, assuming that seating is available for the second set.
The maximum is 4 tickets on the website. Please call the club to purchase additional tickets if you are bringing a larger party so we can accommodate your group properly. Fees include Philadelphia Amusement tax, PA Sales tax. Dinner & Show tickets include $11 server gratuity.
Yes, we'll do our best to accommodate. Please let us know who you'd like to sit with in the order "notes" field when purchasing your tickets.
Please keep in mind that there is a limited amount of seating available for each show. If the show is sold-out online, you may contact us at (215) 568-3131 to inquire about seating availability.

Food & Beverage Questions

We provide full service during the shows.
Chris’ is proud of our Scratch kitchen. We make all menu items in-house. If you have any dietary need or restriction, please let us know and we will make sure your meal is designed just for you.
Our Executive Chef Mark DeNinno composes a different menu every evening based on seasonal ingredients he selects fresh every day. You select one appetizer, one entree and one dessert. We also offer a full-service bar with an extensive selection of wine, cocktails and beer. Dinner & Show fees include a gratuity for the server. Beverages are not included.
Yes, there is a $10 per person minimum when seated at a table.
No, we don’t require you to have dinner, but as stated above there is a minimum per person when seated at a table.
Yes, our corkage fee is $35 per bottle.